Last updated: April 14, 2026
The following Terms and Conditions (“Terms”) apply to your access and use of the website https://maxforcedelivery.com (the “Site”) and the moving and related services (the “Services”) offered by MaxForce Delivery Service (“we”, “us”, or “our”). By using the Site or engaging our Services, you confirm that you have read and agree to be bound by these Terms.
1. Use of the Site
You must be at least 18 years of age and legally capable of entering into binding agreements to use the Site and Services.
You agree to submit accurate, current, and complete information when requesting quotes, scheduling moves, or completing any forms on the Site. You are solely responsible for the confidentiality of any account credentials and for all actions taken under your name or contact information.
We retain the right to deny service, restrict your access, or cancel a booking at our discretion if we have reason to believe these Terms have been violated or that the Site or Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates issued by MaxForce Delivery Service are calculated using the information you provide, including inventory details, property access conditions, distances involved, and any special handling requirements.
Estimates are not guaranteed and may be revised if the actual move conditions differ from what was initially described. The final charge will reflect the services actually rendered.
Some bookings may require a deposit or payment authorization prior to the move date. Applicable payment terms, cancellation conditions, and any other special provisions will be set out in your booking confirmation or a separate written agreement. You are responsible for reviewing your confirmation carefully and informing us promptly of any discrepancies or required changes.
3. Customer Responsibilities
By using our Services, you agree to:
- Have all items properly packed and ready for transport before the crew arrives, unless packing has been included as part of your booking.
- Provide clear, safe, and unobstructed access to both the pickup and delivery locations, including any elevators, stairwells, parking areas, and required building permits or approvals.
- Inform us ahead of time about any items that are fragile, high-value, oversized, or require special handling.
- Follow all applicable laws, local regulations, and building-specific rules relevant to the move.
- Confirm that you are the owner of the goods being moved or that you hold proper legal authorization from the owner to arrange for their transportation.
4. Exclusions and Prohibited Items
We reserve the right to decline transportation of certain items, including but not limited to:
- Hazardous, flammable, explosive, or chemical substances
- Illegal items or substances prohibited under applicable law
- Perishable goods, live animals, or plants, unless explicitly authorized in writing beforehand
Should prohibited items be included in a shipment without our prior knowledge, you will bear full responsibility for any resulting losses, penalties, fines, or damages.
5. Payment Terms
Payment terms are those set out in your estimate or booking confirmation. Unless a separate written arrangement is in place, a deposit is generally due before the move begins, with the remaining balance collected upon completion of the Services.
Additional charges may apply for services or conditions not reflected in the original estimate, including but not limited to extra labor, long carries, stair fees, extended waiting time, additional stops, or changes to the agreed inventory.
In the event of non-payment by the due date, we may apply late fees and, to the extent permitted under applicable law, withhold your goods until the outstanding balance is paid in full.
6. Cancellations and Rescheduling
All cancellations and rescheduling requests are subject to the notice requirements and any applicable fees outlined in your estimate, booking confirmation, or our posted cancellation policy.
Cancellations or changes made with little advance notice may result in partial or full forfeiture of any deposit paid, or additional charges to cover costs already incurred on our end.
In situations beyond our reasonable control — such as severe weather events, unsafe road conditions, or equipment failure — we may need to cancel or reschedule your move. We will notify you as early as possible and work with you to arrange a suitable alternative date and time.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods during the move is limited to what is permitted under applicable law and the specific terms stated in your estimate or bill of lading.
You are required to examine your belongings upon delivery and note any visible damage on the delivery paperwork before signing. Any concealed damage must be reported to us in writing within the timeframe specified in your documentation.
The extent of our liability may vary depending on the valuation coverage option you select. Enhanced protection plans may be available for an additional cost. We are not liable for damage attributable to events beyond our reasonable control, including natural disasters, extreme weather conditions, or pre-existing damage to your goods.
8. Limitation of Liability
To the fullest extent permitted by applicable law:
- We will not be held liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, business opportunities, or data.
- Our total cumulative liability under these Terms or in connection with any Service shall not exceed the amount you actually paid to MaxForce Delivery Service for the specific move or service from which the claim arose.
Nothing in these Terms is intended to limit or exclude any liability that cannot lawfully be limited or excluded under applicable law.
9. Intellectual Property
All content published on https://maxforcedelivery.com, including but not limited to written text, graphics, logos, photographs, and software, remains the exclusive property of MaxForce Delivery Service or its respective licensors and is protected under applicable intellectual property laws. Reproduction, modification, distribution, or creation of derivative works from any part of the Site is not permitted without our express prior written consent.
10. Privacy
Your use of the Site and Services is also subject to our Privacy Policy, which is incorporated into these Terms by reference. By accessing https://maxforcedelivery.com, you confirm that you have reviewed and agree to the terms of our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by and interpreted in accordance with the laws of the state where MaxForce Delivery Service maintains its principal place of business, without reference to any conflict of laws provisions.
If a dispute arises out of or in connection with these Terms or our Services, we ask that you first attempt to resolve it informally by contacting us at [email protected] or . If an informal resolution is not reached, the matter shall be submitted exclusively to the state or federal courts in our primary operating jurisdiction, and you agree to submit to the personal jurisdiction and venue of those courts.
12. Changes to These Terms
We may update or modify these Terms at any time. Any revised version will be published on https://maxforcedelivery.com with a new “Last updated” date at the top. Continued use of the Site or Services following the effective date of any changes indicates your acceptance of the updated Terms.
13. Contact Information
For any questions or concerns regarding these Terms, please reach out to us through any of the following:
- Via the contact form available on https://maxforcedelivery.com
- By phone:
- By email: [email protected]